WELCOME

Getting Started with One Sky Citizen

Welcome to your new client portal. This dashboard is your central hub for managing digital services, viewing invoices, and contacting our team.

Create Account

Instant Activation

Most services activate instantly after payment. No waiting required.

Dedicated Support

Access support tickets or chat directly from your "My Account" area.

BILLING

Billing & Payments

Accepted Methods

We accept all major credit and debit cards. Payments are processed securely via Stripe for instant activation.

Secure Transactions

Your security is our priority. We use 256-bit SSL encryption for all transactions. We do not store your full credit card numbers on our servers.

Subscription Management

Recurring services renew automatically to ensure no service interruption. You can cancel a subscription at any time from your dashboard to stop future billing.

Refund Policy

If a service fails to deploy due to a technical error, you will be automatically refunded. For other inquiries, please contact support within 24 hours of purchase.

SUPPORT

How Can We Help?

Our team is dedicated to your success. If you run into any issues or have questions about our services, here is how to reach us.

Email Support

Send us a detailed message and we'll get back to you as soon as possible.

Support@oneskycitizen.com

Service Guides

Detailed instructions for every tool we offer are listed below on this page.

Browse Guides ↓

One Sky Citizen Cloud Storage

Secure cloud file storage with sharing, collaboration, and end-to-end encryption.

In This Guide

Getting Started Uploading Files Sharing & Collaboration Storage Management Security

Logging In

1. Go to https://safefilestorage.net.
2. Enter the email and password from your welcome email.
3. We recommend changing your password after your first login.

Dashboard Overview

After logging in you will see your file dashboard. From here you can upload files, create folders, and manage your storage.

Upload Files & Folders

1. Click the "Upload" button in the top toolbar.
2. Select files or drag and drop them into the browser window.
3. Files will begin uploading immediately. Large files are uploaded in chunks for reliability.

Supported File Types

You can upload any file type: documents, images, videos, archives, and more. There is no per-file size limit beyond your total storage quota.

Sharing Files

1. Right-click a file or folder and select "Share".
2. Enter an email address or generate a public link.
3. Set permissions: View Only or Edit.
4. Click "Share" to send the invitation.

Team Workspaces

Create shared folders where your team can collaborate. All members with access can upload, edit, and organize files within the workspace.

Checking Usage

Your current storage usage is displayed in the sidebar. It shows how much space you have used out of your total plan quota.

Upgrading Your Plan

To upgrade your storage plan, contact your service provider. Available plans: 50 GB, 100 GB, 200 GB, 500 GB, 1 TB, and 2 TB.

Encryption

All files are encrypted at rest and in transit. Your data is stored securely on enterprise-grade infrastructure.

Changing Your Password

1. Click your profile icon in the top-right corner.
2. Select "Account Settings".
3. Enter your current password and your new password.
4. Click "Save" to update.